63 ill after eating at 'world's best restaurant'

By Johan Ahlander, Reuters

COPENHAGEN - Danish restaurant Noma, crowned the world's best restaurant three years running in one poll, on Friday apologized after 63 guests fell ill with sickness and diarrhea after visiting the haute cuisine establishment. 

According to the Danish health authorities, the guests fell ill during a five-day period in February and the outbreak could have come from a sick kitchen staff employee.

Health inspectors criticized the restaurant for not alerting authorities soon enough and for not taking proper action after the employee was struck ill upon returning home after work.

The two-Michelin-star restaurant recognized in a report that internal procedures had not been good enough and said an e-mail from the employee reporting his sickness had not been seen.

"We are in the business of making people happy and taking care of our guests, so this is the worst thing that could happen to us," Noma managing director Peter Kreiner told Reuters.

"Since the outbreak we have worked closely with the health authorities to get to the bottom of it and find the source of infection.

"We are extremely sorry about all of this and I have personally been in dialogue with all the guests who were affected and discussed compensation for them," he said, adding there was never any danger of the restaurant being closed down.

Food poisoning can have a major impact on top-end restaurants.

In 2009 British chef Heston Blumenthal received negative headlines and was forced to close his three-star restaurant The Fat Duck for around three weeks after hundreds of guests became ill.

Noma, known for experimental ingredients such as ants and fermented grasshoppers, has been voted winner of The S. Pellegrino and Acqua Panna World's 50 Best Restaurants in 2010, 2011 and 2012.

Guests flock to the Danish restaurant from all over the world and pay around 5,000 Danish crowns ($880) for a 12-course set menu for two including appetizers, treats to finish, wine pairing and a tour of the kitchen to meet some of the 50 chefs.

When the restaurant releases monthly bookings, two-seater tables are usually snapped up in less than an hour.

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Ants and fermented grasshoppers? No wonder they're sick. I think I'll stick to hamburgers and chilly dogs. ;-)

  • 41 votes
#1 - Fri Mar 8, 2013 2:04 PM EST

........"world's best restaurant three years running"........that's a nice long stretch of diarrhea folks!

  • 19 votes
#1.1 - Fri Mar 8, 2013 2:33 PM EST

Still better than Applebee's...

  • 16 votes
#1.2 - Fri Mar 8, 2013 2:35 PM EST

"The two-Michelin-star restaurant"

well its no wonder they got sick they have a tire company "michelin" giving out ratings for food quality !

  • 13 votes
#1.3 - Fri Mar 8, 2013 2:39 PM EST

"...taking proper action after the employee was struck ill upon returning home after work."

Yea, yea, yea. Like the restaurant's health benefits and sick leave policy played a roll.

  • 9 votes
#1.4 - Fri Mar 8, 2013 2:39 PM EST

They got more than they paid for.

  • 4 votes
#1.5 - Fri Mar 8, 2013 2:59 PM EST

No fried bugs for me, I'll stick to my usual 12 ounce medium rare steak, corn on the cob, steamed broccoli with cheese, a fully loaded baked potatoe, a side of refried beans, 8 ounce diet coke and a cold bud lite to wash all it down...

Any takers?

  • 13 votes
#1.6 - Fri Mar 8, 2013 3:12 PM EST

It seems strange that one employee can make so many sick but those made sick don't make anyone else sick? This sounds to me more like a case of food poisoning or tampering with the food (intentionally). Do they know the employee was off work because he was sick or was he on vacation? Is he happy with his employer or would he rather ruin him/her? Has he asked for a raise he didn't get? I think there needs to be more investigation into this and criminal charges filed if they can prove it was something else.

  • 1 vote
#1.7 - Fri Mar 8, 2013 3:51 PM EST

Doc: I'm in....I want the same thing your having.....lol!

  • 7 votes
#1.8 - Fri Mar 8, 2013 4:05 PM EST

I've had fried grasshoppers before--well, just one--as a dare when I was a kid.

Doc Holliday--I like steak too, in fact I fixed a small steak (certified humane raised - it really tasted good too!) and two nice pieces of salmon (king salmon) that a friend caught in Alaska, with rice and broccoli. Next weekend we will have greenwing teal. Much better fare, and no food poisoning or fried bugs!

  • 4 votes
#1.9 - Fri Mar 8, 2013 4:09 PM EST

Confussed- norovirus is spread pretty easily--that's what this sounds like it could be. People are contagious with it even before they come down with symptoms.

  • 2 votes
#1.10 - Fri Mar 8, 2013 4:16 PM EST

And some people pay hundreds of dollars just to get into that place to eat..fools born every second of the day!

Excuse me, can you pass the Gray Poo-Poo?

Or Chinese sayin..poo-poo plater.

  • 2 votes
#1.11 - Fri Mar 8, 2013 4:23 PM EST

Zack, do you eat the chilly dogs while they're still shivering, or do you humanely dispatch them first?

  • 11 votes
#1.12 - Fri Mar 8, 2013 4:26 PM EST

norovirus.

  • 2 votes
#1.13 - Fri Mar 8, 2013 5:54 PM EST

Hey! Clearly the inverse of a hot dog is a chilly dog - unless it is a frozen "pupsicle."

  • 5 votes
#1.14 - Fri Mar 8, 2013 6:14 PM EST

Dog didn't complain, must have been a hush puppy.

  • 5 votes
#1.15 - Fri Mar 8, 2013 6:17 PM EST

They prolly hired a bunch of illegal aliens who didn't know how to wash their hands.

Montezuma's Revenge.

lol...

  • 4 votes
#1.16 - Fri Mar 8, 2013 6:39 PM EST

When climate change kills off our normal food supplies, we will all be eating ants and fermented grasshoppers

  • 2 votes
#1.17 - Fri Mar 8, 2013 6:40 PM EST

"Danish restaurant Noma, crowned the world's best restaurant three years running " I guess they can kiss 4 years in a row good-bye.

  • 2 votes
#1.18 - Fri Mar 8, 2013 7:44 PM EST

guess restaraunt of the year is out this time!

  • 1 vote
#1.19 - Fri Mar 8, 2013 8:38 PM EST

Actually, it's a great time to go eat there. The food and sanitation issues will be taken car of absolutely. The service will be impeccable due to their worries of losing customers. It wouldn't surprise me if they drop their prices. Perfect time to go dine there.

  • 1 vote
#1.20 - Fri Mar 8, 2013 9:43 PM EST

Doc, I have eaten at Noma and really enjoyed it. Fortunately, my one visit there was during a sickness-free period. However, that doesn't mean that your menu doesn't sound GREAT to me, too (except I'd pass on the coke and lite beer). So, if I could have real beer, instead, please count me in!

  • 1 vote
#1.21 - Mon Mar 11, 2013 12:03 PM EDT

dr821, yeah, great time to eat there if you have a grand laying around doing nothing. lol

  • 1 vote
#1.22 - Mon Mar 11, 2013 1:07 PM EDT

I'm with Singletermlimits - I haven't made it to Norma yet, but will eventually - wife and I's anniversary tradition is go to a new city and eat at the best restaurant they have there. That doesn't mean we don't love ourselves a good steak and corn on the cob, though... pass and diet coke and light beer, that's just laughing in God's face. If you're eating a steak, skip diet drinks. Or go Guinness - about as many calories as light beer, but with actual flavor.

  • 1 vote
#1.23 - Tue Mar 12, 2013 10:57 AM EDT

Food poisoning or a sick employee coughing on the plates of food. OF course the management is going to throw an employee under the bus.

  • 1 vote
#1.24 - Tue Mar 12, 2013 5:56 PM EDT
Reply

funny, but i eat almost exclusively at mcdonad's, subway, and boston market and i almost never get sick from my food. rich folks are crazy anyway.

  • 10 votes
Reply#2 - Fri Mar 8, 2013 2:09 PM EST

@craig griffin

funny, but i eat almost exclusively at mcdonad's, subway, and boston market and i almost never get sick from my food. rich folks are crazy anyway.

"almost never?" LOL

  • 22 votes
#2.1 - Fri Mar 8, 2013 2:44 PM EST

You don't get sick but you die early from it.

  • 9 votes
#2.2 - Fri Mar 8, 2013 3:09 PM EST

You can die just getting a cab after dinner....happens all over everyday..just not big news.

  • 2 votes
#2.3 - Fri Mar 8, 2013 4:27 PM EST

Craig - eating habits do determine how long you'll live naturally - just keep that in mind... why not make the same food at home? Tastes better, costs the same, and won't kill you.

  • 1 vote
#2.4 - Tue Mar 12, 2013 10:59 AM EDT
Reply

boy that is something else. I can wounder will they become to check peoples health like every week to see if people are ok to work at places with food soon. what comes next. So if you have a job with foods you need a blood test each week ha ha will that come no one knows but if it does do not be surprised.

  • 1 vote
Reply#3 - Fri Mar 8, 2013 2:14 PM EST
Comment author avatarhughescream -4205650Expand Comment Comment collapsed by the community

I wonder if any of the guest were of African decent?

  • 1 vote
Reply#4 - Fri Mar 8, 2013 2:35 PM EST

YOU make me sick.

  • 10 votes
#4.1 - Fri Mar 8, 2013 2:44 PM EST

Don't eat there.

lol...

  • 1 vote
#4.2 - Fri Mar 8, 2013 6:39 PM EST
Reply

They serve Dog and Horse on there menu. (Special Order).

    Reply#5 - Fri Mar 8, 2013 2:37 PM EST

    Yeah the rich will pay for some First World fun but they won't put up with sick.

    • 1 vote
    Reply#6 - Fri Mar 8, 2013 2:40 PM EST

    If you eat ants you deserve to get sick. I'm getting sick just thinking about it.

    • 5 votes
    Reply#7 - Fri Mar 8, 2013 2:42 PM EST

    uh oh, lasagna poots...

      Reply#8 - Fri Mar 8, 2013 2:43 PM EST

      And you can get bedbugs at the Ritz Carlton but they will never admit it due to the "reputation". This is why so many got sick and there needs to be punitive legal action.......

      • 7 votes
      Reply#9 - Fri Mar 8, 2013 2:50 PM EST

      Punitive legal action against whom? What if it was a guest that brought in the bug? What if it was in the water supply? You must be an ambulance-chaser.

      • 1 vote
      #9.1 - Fri Mar 8, 2013 3:09 PM EST

      You can get punitive damages if you hid the truth from the public and they get sick. In this case violently ill and they cared nothing for customers but only their reputation. It was a WORKER if you read closely.

      I know bikerchick this is different from the truckstops and roadside roachcoaches serving chili dog specials. But on the bright side you probably already have everything now and are innoculated.

      • 5 votes
      #9.2 - Fri Mar 8, 2013 4:03 PM EST
      Reply

      If you're stupid enough to pay $880 for just one meal for two, you deserve to get sick. Bon appetite my little sick friends while you're sitting on the toilet bowl....do you need another roll? Sorry, I don't have time...use your overpriced shirt sleeve to wipe! lol

      • 8 votes
      Reply#10 - Fri Mar 8, 2013 2:59 PM EST

      Who are you to look down on others for spending their money how they want to? Sounds like you are jealous that they can afford things you can't. I can't afford an Aston Martin, doesn't mean I look down on or take jabs at those that do. I personally wouldnt spend $880 for a dinner, but thats my choice and if i did I don't need clowns like you telling me what I should and should not spend my money on.

      • 4 votes
      #10.1 - Fri Mar 8, 2013 4:19 PM EST

      I once spent $880 for dinner for two at Le Bernardin. Worth every dime! If I had the money, I'd do it again. Same for Daniel, where I spent even more. Anyone can get food poisoning at any time in any restaurant from any sick employee or customer. Norovirus knows no economic boundaries, nor do e. coli, salmonella, and the other usual suspects. All restaurants can do is to enforce basic food hygiene practices strictly, buy the best quality ingredients they can afford, and hope for the best. There are Typhoid Marys everywhere, unknown to all, but just as prolific in passing infections. If most people understood how easily food-borne infections are transmitted, and the usual sources (humans), they'd choose to stay home, where they could then only poison their immediate families.

      I take risks with a lot of food, such as raw clams and oysters, beef carpaccio, and sushi. I also eat raw fruits and vegetables, which are often linked to massive outbreaks of illness. But I only do so at places that I know and trust, or have a good enough reputation, and I always, always wash fresh produce before consuming it. Life is full of risks, and if you cannot take some, then you miss out on some really stunningly tasty foods. Yes, I have gotten food poisoning in the past, many times. But pegging the source of it, if you eat three meals a day, can be nearly impossible, and I do not have the time to waste being a sanitation detective, so I move on, and will still go back. If it happens more than once, then perhaps I might see the pattern, and stay away for a while, if not forever in some cases.

      • 1 vote
      #10.2 - Fri Mar 8, 2013 4:39 PM EST

      $880 for a dinner for two? I can imagine the call I'd get after submitting that expense report!!!!

      • 1 vote
      #10.3 - Fri Mar 8, 2013 6:17 PM EST

      @Ben64D.....I guess I missed the part where he told someone where to spend their money......You on the other hand seem pretty touchy. Don't ask the struggling masses in this ecomomy to feel bad for people that spent $880 on dinner and got sick.

      • 3 votes
      #10.4 - Sat Mar 9, 2013 3:40 AM EST

      My record is roughly $585 US for dinner for two at a restaurant in Paris. The portions looked very pretty but were small. Spent all that money and my girlfriend and I left the restaurant still hungry.

      We ended up down the street at a bistro for a snack.

      On the plus side we didn't get sick.

      Mymom, I didn't realize Le Bernardin was that expensive. Tried to get in there once; didn't happen. Ended up down at Tribeca Grill, Robert de Nero's place. Nice and not too expensive.

      • 1 vote
      #10.5 - Sat Mar 9, 2013 9:30 PM EST

      for $880 you should get sex with that meal. if not the local bar&grill for $80 and $800 for a quality escort would have ended in a happier evening

      • 1 vote
      #10.6 - Mon Mar 11, 2013 8:10 AM EDT

      yearight: well said.

      • 1 vote
      #10.7 - Mon Mar 11, 2013 1:09 PM EDT
      Reply

      I can pay less than that for a meal at local cafe, and have a complimentary barf bag too.

      • 3 votes
      Reply#11 - Fri Mar 8, 2013 3:07 PM EST

      You'd probably need it.

      • 2 votes
      #11.1 - Fri Mar 8, 2013 4:39 PM EST
      Reply

      I would say that if someone is paying over $800 for the privilage of eating bugs, then they have more money than brains.

      • 9 votes
      Reply#13 - Fri Mar 8, 2013 3:30 PM EST

      Bon appetite? Not quite

      • 1 vote
      Reply#14 - Fri Mar 8, 2013 3:39 PM EST

      $880 dinner for two would make me sick.

      • 7 votes
      Reply#15 - Fri Mar 8, 2013 3:58 PM EST

      one: lol! I totally agree.............

      • 2 votes
      Reply#16 - Fri Mar 8, 2013 4:07 PM EST

      Ain't that the @!$%#s.

        Reply#17 - Fri Mar 8, 2013 4:20 PM EST

        That must have been one virulent bug to give 63 people mud butt from one person in the kitchen. Eating there sounds like almost a much fun as a trip on Carnival Cruise Lines.

        • 6 votes
        Reply#18 - Fri Mar 8, 2013 4:24 PM EST

        Instead of paying an exterminator to get rid of their insect problem, they put it on the menu.

        • 3 votes
        Reply#19 - Fri Mar 8, 2013 4:26 PM EST

        If you are not allergic to acetylsalicylate, I recommend Pepto Bismal.

          Reply#20 - Fri Mar 8, 2013 4:31 PM EST

          Hilarious.

          • 1 vote
          Reply#21 - Fri Mar 8, 2013 4:32 PM EST

          Fermented grasshoppers and ants ?? Dont the danish have any meat in their country. Yeww!! The best restaurant for the uncivilized probably !!

            Reply#22 - Fri Mar 8, 2013 4:36 PM EST

            $880 to eat grasshoppers and get diarrhea? I'm sold!

            • 1 vote
            Reply#23 - Fri Mar 8, 2013 4:36 PM EST

            $880? I can get the trots at Taco Bell for under $8.00

              Reply#24 - Fri Mar 8, 2013 4:40 PM EST

              And the odds are pretty good that you will.

              "I went to Taco Hell for a dung bag.

              A Mountain Dew and those cinnamon crispy things.

              I went to the dooley and a man named Gilhooly.

              Stuck his paw in my bung!"

              FFFF by The Meatmen - War of the Superbikes (1985)

                #24.1 - Fri Mar 8, 2013 4:46 PM EST
                Reply

                Thank you all for the laughs-nice way to start the weekend!

                • 2 votes
                Reply#25 - Fri Mar 8, 2013 4:42 PM EST

                did it mention refund of the $880? I didn't see it.

                  Reply#26 - Fri Mar 8, 2013 4:56 PM EST
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